Terms of Use

1. Overview of Services

SuperSuperbill.com offers a platform for the creation, analysis, and printing of superbills to help patients who pay out-of-pocket submit claims for insurance reimbursement. Use of the platform is restricted to registered users through a referral-only model.

2. Eligibility

By accessing our services, you confirm that:

• You are 18 years or older and legally capable of entering into this agreement.
• You agree to comply with these Terms and all applicable laws.
• Your account registration is authorized through a referral from a registered user.
• You will provide accurate and complete information during registration.

3. User Account Responsibilities

• Confidentiality: You are responsible for maintaining the confidentiality of your account credentials.
• Authorized Use: You agree not to share access with unauthorized users.
• Account Updates: You are responsible for ensuring your registration information remains current.
• Account Security: You must notify us immediately of any unauthorized use or breach of your account.

4. Permissible Use of the Platform

You agree to use the platform only for lawful purposes, including:

• Generating and managing superbills on behalf of healthcare providers and patients.
• Analyzing superbill data for reimbursement facilitation.
• Non-commercial use: You may not resell, sublicense, or redistribute our services.

Prohibited uses:

• Uploading inaccurate, illegal, or misleading information.
• Using the platform for unauthorized or malicious activities, including hacking or phishing.
• Reverse engineering or attempting to access the platform’s source code.
• Violating privacy laws, including HIPAA and CCPA.

5. Intellectual Property

All content, trademarks, and intellectual property on the platform are owned or licensed by SuperSuperbill.com. You are granted a limited, non-exclusive, and revocable license to use the services for personal or internal business purposes. You may not copy, reproduce, modify, or distribute our intellectual property without explicit permission.

6. Privacy and Data Protection

Our use of your personal and health information is governed by our Privacy Policy. By using the platform, you acknowledge and consent to our data collection, storage, and processing practices as outlined in the Privacy Policy.

As a HIPAA-compliant service, we take special care to protect Protected Health Information (PHI). However, you are responsible for ensuring that any PHI you upload complies with applicable privacy laws.

7. Service Availability and Interruptions

• We strive to provide uninterrupted access to our platform but cannot guarantee that the service will always be available or free from errors.
• We reserve the right to suspend or terminate access for maintenance, upgrades, or due to unforeseen technical issues.
• We are not liable for any loss or inconvenience resulting from service interruptions.

8. Fees and Payment

Access to certain features or services may require payment. By using these paid services, you agree to the following:

• Payment Obligations: You are responsible for all fees incurred under your account.
• Refunds: Payments are non-refundable unless otherwise specified.
• Third-Party Payment Processors: We use third-party payment processors and are not responsible for their actions.

9. Termination of Account

We reserve the right to suspend or terminate your account without prior notice if:

• You violate these Terms or any applicable laws.
• Your actions pose a security risk to the platform or other users.
• Your account remains inactive for an extended period (subject to our policies).

Upon termination, your access will be revoked, and any data associated with your account may be deleted or archived according to our retention policy.

10. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use our services.
• Your sole remedy for dissatisfaction with the platform is to stop using the services.
• Our total liability under any cause of action is limited to the amount you paid (if any) to use the service in the preceding 12 months.

11. Indemnification

You agree to indemnify and hold harmless SuperSuperbill.com and its officers, employees, and affiliates from any claims, liabilities, damages, and expenses (including legal fees) arising out of:

• Your use of the platform.
• Your violation of these Terms or applicable laws.
• Any data you upload, including superbills or PHI, that violates third-party rights.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms will be resolved exclusively in the state or federal courts located in San Francisco, California.

13. Modifications to Terms

We may update or modify these Terms from time to time. Significant changes will be communicated to users through email or platform notifications. Your continued use of the platform after such changes constitutes acceptance of the revised Terms.

14. Third-Party Links and Services

Our platform may contain links to third-party websites or services. We do not control or endorse these third-party sites and are not responsible for their content, policies, or practices. Use of such third-party services is at your own risk.

15. Contact Information

If you have questions about these Terms or encounter issues with your account, please contact us at: SuperSuperbill.com/legal-inquiry.